Question 1

Is there a free trial?

Accepted Answer

No free trial — Sendhelm is billed up front at $199/month. Instead, you're protected by a 30-day money-back guarantee: if it isn't saving you time, we refund your first month in full.

Question 2

Does Sendhelm send messages automatically?

Accepted Answer

Never. Every outbound message requires your explicit approval in the dashboard pending queue. Human-in-the-loop is a core design principle, not an optional setting.

Question 3

How is Sendhelm different from AI chatbots?

Accepted Answer

Most AI chatbots auto-reply to your customers 24/7. Sendhelm is the opposite: you message people who know you, type rough intent, review the draft, and tap approve. AI removes the typing — you keep the send button.

Question 4

How is Sendhelm different from AI email tools?

Accepted Answer

Email-only tools auto-draft inside your inbox before you ask. Sendhelm works across WhatsApp and email, uses different personas per contact type, and waits for your intent before drafting. You steer every send.

Question 5

Which channels are supported?

Accepted Answer

WhatsApp and email today. iMessage is coming soon.

Question 6

How long does setup take?

Accepted Answer

Email can be live the same day. WhatsApp typically takes 5-7 days due to Meta Business verification. We handle setup during a 1-hour concierge call — see the full onboarding walkthrough on our onboarding page.

Question 7

Can it reply in other languages?

Accepted Answer

Yes. You think and type in English; Sendhelm drafts in the contact's language (e.g. Portuguese for contractors) and shows you an English translation for review.

Question 8

Can I use this for guest-facing Airbnb messages?

Accepted Answer

No. Sendhelm is for operator outbound — tenants, contractors, brokers, clients, and vendors who know you. It is not a guest-facing concierge bot.

Question 9

Does Sendhelm replace my VA?

Accepted Answer

For messaging, often yes — at a fraction of the cost. Sendhelm drafts replies in your voice across channels; you approve every send. You keep final control without paying $800/mo for someone to type for you.

Question 10

What if I'm not satisfied?

Accepted Answer

You're covered by a 30-day money-back guarantee. If Sendhelm isn't saving you time, we'll refund your first month in full, no questions asked.

Question 11

Is my data secure?

Accepted Answer

Each customer gets an isolated instance on dedicated infrastructure. Conversation memory is siloed per contact. We never cross-reference contacts or store sensitive PII.

Pricing

Simple pricing

FAQ